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  #1  
Old 12-09-2016, 02:52 AM
Novakin Novakin is offline
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Join Date: Dec 2015
Posts: 9
Error writing key when trying to move Vizard license to other computer

Hi, I'm trying to move one of our Vizard Enterprise licenses to another computer. I followed the guide (http://docs.worldviz.com/vizard/Unregister_license.htm), but when I clicked 'Remove license' an error popped up 'Error writing key'. It did not show me the serial and activation code as shown in the guide. And now the license seems to have vanished, Vizard is in 'Free' mode instead of 'Enterprise'.

How can I recover the license?
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  #2  
Old 12-09-2016, 11:39 AM
Jeff Jeff is offline
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Join Date: Aug 2008
Posts: 2,471
Please contact license@worldviz.com for further assistance.
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