Weird texture on .ive model viewed from Sensics HMD

[Zhi]

Originally Posted by farshizzo

Try disabling the "Free image memory" option. If that doesn't work then you'll need to open a support issue and supply the max file so our artist can have a look at it.

Unfortunately, disabling the "free image memory" option does not help. Attached figure was rendered under the viz.FULLSCREEN mode in Vizard. The left half image was the screen of a LED monitor, the right half image was the virtual screen generated by the Matrox TripleHead2Go splitter.

The weird texture was not happened to a particular 3ds model but to all the 3ds models I have exported to Vizard. It seems it is a problem of the compatibility between Matrox and Vizard (because Matrox with Virtools does not have such a problem).

I am using the beta2 version of Vizard 4. We have not bought Vizard yet. Am I eligible to the support. If I am, how to open an support issue. Thank you!

[tobin]

First, can you confirm that you still don’t get this artifact with other 3D software in conjunction with your triphead2go device? It seems to be an interaction between the triplehead2go drivers, your display drivers, and possibly Vizard. This will be difficult to replicate without the exact same hardware.

Second, it’s a bit of a shot in the dark, but have you tried exporting the IVE with DXT1 compression?

Re opening a support issue, you may go ahead and upload your MAX file to the dropbox below and we’ll have a look to see if there’s anything particularly unusual with it:

http://www.worldviz.com/support/upload.html

[Zhi]

Hi Tobin,

I used the DXT1 compression. Now the problem solved (See attached screen-shot). Great! Thank you for your suggestion.

By the way, what is the difference between the different compression modes. How does user know which mode to use?