how to start video texture on world load in cave mode

[raj]

HI

how to start video texture on world load in cave mode.
I m using Architectural interactive for cave mode

plz reply

raj

[Jeff]

Have you created a video tag for the model in 3ds Max? If not, take a look at the tags section in the AI Help for instructions on how to do that.

[raj]

hi

i already put tag on model
Video="LIVE SHOW_h264_20140202.mov","Plane001"

now sound is playing but video not appearing on object.
for that i have set uvw mapping on object

but still problem is occuring

plz help

raj

[masaki]

This problem was solved through support ticket.