3ds Max export problem

[AmyLynn4]

I'm new to Vizard so I apologize if this question has already come up and been answered...
I have a trial version of 3ds Max (2008 32 bit) that I am all but completely incompetent at using. I finally managed to create something marginally useful, only to find out that I can't export anything in .ive format. I used the program previously on a different computer (that I no longer have access to) and could do this (at least) with no problem. Is there a way to make my version of 3ds max export ive files?
Or, if I'm out of luck at this end, is there another file format that Vizard can use in a similar way? I tried exporting as a .wrl, but many of the features of my scene were missing.
Thanks!