urgent - need to solve this error: "unknown software exception (0xc0000005)"

[zange]

Hi there,
When I am running vizard (3.0) there sometimes occurs an error message saying:

"The exception unknown software exception (0xc0000005) occurred in the application at location 0x69cce734.

Click on OK to terminate the program
Click on CANCEL to debug the program"

I'm running an experiment at the moment and it's really annoying when this happens since I lose all the data. Any help would be very much appreciated,
thanks

[TarkaDahl]

Hi zange,

Sorry to hear about your problem.

Is it Vizard that is crashing or is it your code that is giving the error?

If its your code i cant really help unless you give us more information about what your doing.

Thanks

TarkaDahl

[zange]

thanks for your reply,
it does not seem to be the code since it doesn't always happen when I run it,
to me it seems more to be a software problem.
It also doesn't show an error message in the vizard protocol.

[masaki]

Hi,

Can you provide more detail on what exactly you're doing when the crash occurs? Can you provide the script you're running? Can you also give me your system spec ( OS, video card, etc)? Have you tried reinstalling Vizard?

The more detail you can give me, the better.

Thanks,
Masaki