McAfee Privacy Service 8.1 causes Vizard not to run

[mspusch]

Version 8.1 of McAfee Privacy Service is what is causing Vizard and Vizard programs not to run.

What you will experience if you have this problem is the launch window for Vizard or Vizard applications come up, but then Vizard not starting.

This is caused by the Version 8.1 of McAfee Privacy Service (which has been reported to cause a bunch of other trouble as well for different software).

McAfee has fixed the issues in their latest versions.
For some reason the automatic update is not upgrading the Privacy Service.
You will have to manually download the latest version of Privacy Service and it fixes the problem.

After the upgrade, Vizard will run fine.

[jalvarez]

I currently have the 8.5.0i version of McAfee running on my machine. I am experiencing the same symptoms as described above. I have tried manually updating, but is not really working. Did anyone experice this and how did you go about fixing it? We have two other machines in my lab in which Vizard is running fine, but in the one machine it stopped working.

[farshizzo]

If I remember correctly, all the users who experienced this issue solved it by upgrading to version 9 of Privacy Service. As mentioned, the automatic update feature does not include major version updates, so you need to manually download the latest version and install it.