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#1
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licensing question
I am working with Vizard 2.53f on my laptop and it is having trouble with my license. Normally I am using the wireless connection, but I currently have it disabled since I am using the wired connection.
Will disabling the usual Ethernet interface affect licensing? I seem to recall that the MAC address was involved. This seems to have messed up my licensing now - do I have to re-install? Thanks Andy |
#2
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Hi,
I think that might be the problem. The fingerprint of your machine is generated using a combination of your MAC address and other hardware configurations. Email support@worldviz.com to get a new license. |
#3
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It seems I just have to disable the other ethernet adapter, then re-activate the license with my original code for the original system signature. No need to re-install. The moral of the story is just don't have multiple adapters or don't deactivate any of them!
Andy |
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