importing cal3d files into vizard

[vAlexia]

I'm exporting 3ds max avatars from complete-characters.com into vizard, and everything works but the material file. (i.e. skeleton, mesh and animations import fine.) When I export in 3ds, it asks me for the texture map and I give it the location. I also have the texture map in the same folder as the other avatar files. But my avatar still turns out silvery grey. Is there something else I'm supposed to do?