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  #1  
Old 12-28-2020, 12:19 PM
shivanangel shivanangel is offline
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Join Date: Feb 2006
Location: New Jersey
Posts: 182
Smile Failure to Unregister License

Hello,
I am attempting to move a license from one of our old computers to a new one.
Specifically, it is a license for Vizard 5 Enterprise 32-bit version.
When I attempt to unregister the license I get an error dialog message that says:
Error!
Cannot write key information.

The Register Vizard window then says:
Failed to unregister license.

Is there a way for me to transfer the license to my new machine?
I'm trying to complete my dissertation on VR and several of the examples are WorldViz demonstrations I created from the last 20 years. Being able to migrate the license to a different computer would help considerably in preparing my material.
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  #2  
Old 05-13-2021, 03:58 PM
Dan_Tinkham Dan_Tinkham is offline
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Join Date: May 2021
Location: Idaho
Posts: 1
Hi shivanangel,

Thanks for posting on our forum. Please contact license@worldviz.com if you need to move you license as they will unregister it from your current machine and allow you to re-register on a new machine.

Hope this helps!

Dan Tinkham, WV Sales
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