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  #1  
Old 12-16-2009, 08:58 AM
krimble krimble is offline
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Location: Nijmegen
Posts: 63
Intersense.dls errors

Hi!

I'm having a problem with the intersense plugin. I'm getting these weird error messages printed in my console.

Intersense.dls Intersense Driver v4.0.4
Failed to load ISD_GetTrackingData. Error code 127
Failed to load ISD_RingBufferSetup. Error code 127
Failed to load ISD_RingBufferStart. Error code 127
Failed to load ISD_RingBufferStop. Error code 127
Failed to load ISD_RingBufferQuery. Error code 127
**Connected to Intersense device on port 5001
Type: IS Precision Series
Model: IS-900 Series

Station 1 and 2 are on and having these numbers 1,2,3,0,0

I tried different isense.dll versions, there all acting the same or I get the message that there's a mismatch between Intersense server and Isense.dll

Can someone maybe help me with this?

Thank you so much!

Best, Jeroen
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  #2  
Old 12-21-2009, 05:29 PM
Jeff Jeff is offline
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Join Date: Aug 2008
Posts: 2,471
Turn off the Intersense server, that will add latency anyways and re-install Vizard to get the correct version of the isense.dll. If you change that dll in your Vizard bin folder you can run into problems. Let us know if this fixes things.
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  #3  
Old 12-22-2009, 06:57 AM
ISTechSupport ISTechSupport is offline
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The InterSense server should not add a significant amount of latency (should generally be close to unmeasurable at the default 1000 Hz internal rate, although depends on the update rate). The specific errors above are due to a DLL mismatch between the application's DLL and InterSense server's DLL; typically they occur if one attempts to use an older DLL such as 3.84 with a newer application, since some of the API calls have changed (i.e. ISD_GetData() in the old DLL is now ISD_GetTrackingData() and so forth). Although the new DLLs support the old calls, applications written with the current API cannot be used with older DLLs. If the application has a copy of the DLL in its folder, it can be replaced with the relevant DLL from the InterSense downloads page (http://www.intersense.com/support.aspx?id=373); 4.08 should work fine. Note that local copies are searched before the version in C:\WINDOWS\SYSTEM32 (for 32-bit DLLs in a 32-bit OS or 64-bit DLLs in a 64-bit OS) or C:\WINDOWS\SYSWOW64 (for 32-bit DLLs in a 64-bit OS).

That said, if you are connecting to a UDP broadcast from an IS-900 as it appears, it should not be necessary to run IServer, and it can be disabled from startup by right-clicking and removing the checkbox from "Launch at Startup". Please feel free to contact us if you have any further problems with this or need more information.

Best Regards,

Rand


Rand Kmiec
Technical Support Engineer
techsupport@intersense.com
InterSense Inc.
1-888-FLY-THRU (1-888-359-8478), ext. 624 [Toll free, US]
+1 781-541-7624 [Worldwide]
+1 781-541-6329 [Fax]
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  #4  
Old 01-18-2010, 12:43 AM
krimble krimble is offline
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Join Date: Nov 2006
Location: Nijmegen
Posts: 63
Thanks for your replys. I downloaded the isense.dll from the site "version 4.08_32". I copied the dll in my vizard 3 and 2.5 bin folders and I copied him into the IsenseServer folder as well.

IServer starts up normaly and says "tracker is operational".

Do I have to do something else?

When I run my experiment or IsDemo32 I get this popup:

"ISENSE.DLL Ver.4.08"
Failes to create Shared Memory Interface.
Version mismatch between ISENSE.DLL and Intersense Server
Please re-install software.

Which software do I have to re-install? Do I even have to re-install, or is there an other solution?

Thanks so much for your help!!

Best, Jeroen
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  #5  
Old 01-18-2010, 01:03 AM
krimble krimble is offline
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Location: Nijmegen
Posts: 63
I think I just solved the problem I installed version 4.04_32 in the intersense folder and the bin folders. First it didn't work, but after removing a isense.dll file from the recycle Bin it worked. And it still works.

Do you guys still recommend the newer 4.0.8 dll?

Thanks a lot for your help!
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  #6  
Old 01-19-2010, 05:31 AM
krimble krimble is offline
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Sorry the problem still exists :-( :-( :-(
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