Problems with custom heads

[v-clizzin]

Hi, all of the scripts we wrote for Vizard 2.5 do not attach custom heads properly when we run them in Vizard 3.0. We've changed the scripts from "avatar.face('filename')" to "face = viz.addFace('filename')" with "avatar.setFace(face)" in accordance with the new documentation, but the heads still are attaching at a strange angle (looking upwards and sometimes tilted to the left). I was wondering if there has been a change in how heads need to be prepared for use in Vizard. In the past, we used the specified procedure to prepare heads for Vizard 2.5 (exporting to VRML, opening the VRML in PeopleMaker, scaling the head, computing neck vertices, and saving as VZF). The heads still work fine when we run the script in Vizard 2.5 (with the "avatar.face('filename')" call), so I'm guessing there has been some change in how heads should be prepared for use in Vizard, but I cannot find it. Any help would be appreciated.

Thanks,
Chris