Problems loading WRL file

[DrunkenBrit]

Hi,

I've usually had no problems exporting a scene from max to VRML format before and loading it in Vizard, but this time when attempting to load this one file I get the following error:

Loading File: all_blgds.WRL
** Error: Failed to load all_blgds.WRL at line 291060
--> geometry USE Block:Layer_Window_Frames01-FACES
--> Layer_Window_Frames01-FACES
** ERROR: Failed to load 'all_blgds.WRL'
:** Load Time: 16.05 seconds

I'm no expert in max but just about get by so i'm not really aware of what this person (I didn't create the max scene) may need to do inside of max so this 'Layer_Window..etc' will be removed if it can, or what I can do in Vizard (if anything) so the file loads.

Has anyone come across/had any similar problems before? Any ideas how to solve this please?

Thanks!

[farshizzo]

I can't tell exactly what the problem is from the error message. Can you email the model to lashkari@worldviz.com so I can take a closer look at it. You don't need to attach any texture files with it, just the wrl file.

On a side note, if you are using 3dsmax we suggest using the OSG exporter available on our download page. It allows you to export models to Vizard's native .osg text format, or .ive binary format. The binary .ive format will load much quicker than vrml.

[DrunkenBrit]

Hi,

Thanks for the reply - i'll email you the VRML file as you wish and also take your advice in regards to OSG exporter.