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  #1  
Old 07-14-2008, 03:10 PM
mjabon mjabon is offline
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Join Date: Jul 2007
Posts: 63
Problems with newest version of Vizard

Hello. The newest version of Vizard does not work for me. The first thing that happens is the primary output of my monitor gets switched. Then I get these errors:


Starting study:2008-07-14 14:49:50
intersense.dls Intersense Driver v2.1
Could not load isense
ISD_GetTrackerConfig failed
** ERROR: Intersense device has no active stations
vizppt.dls WorldViz PPT v3.0
PPT: cannot open serial port: No such file or directory
** ERROR: Failed to connect to PPT
vizppt.dls WorldViz PPT v3.0
PPT: cannot open serial port: No such file or directory
** ERROR: Failed to connect to PPT
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  #2  
Old 07-14-2008, 03:17 PM
farshizzo farshizzo is offline
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Join Date: Mar 2003
Posts: 2,849
Are you using version 3.10.0030 ? The original quarterly release (3.10.0028) contained the latest drivers from InterSense, which we have since found to be unstable. The newest release, available on our website, uses the last known stable InterSense driver.
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  #3  
Old 07-15-2008, 07:29 PM
mjabon mjabon is offline
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Join Date: Jul 2007
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Quote:
Originally Posted by farshizzo View Post
Are you using version 3.10.0030 ? The original quarterly release (3.10.0028) contained the latest drivers from InterSense, which we have since found to be unstable. The newest release, available on our website, uses the last known stable InterSense driver.
No, it was 3.10.0030. The only way I got it working was to roll back to the old version. I have another question related...

Even after rolling back ppt did not work. To make it work I now have to write in every script:

PORT_PPT = 1

Is there any global vizard file we can add the PORT_PPT = 1 command to instead of adding it to all our scripts?
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  #4  
Old 07-20-2008, 05:57 AM
dan12345 dan12345 is offline
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Join Date: Jan 2008
Posts: 58
We are also experiencing the same problem

Changing to the newest version of vizard, stopped the interesense from working... We still haven't rolled back to the previous version... Would be very happy for a quick fix!!

Thanks,
dan
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  #5  
Old 07-28-2008, 03:44 PM
mjabon mjabon is offline
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Posts: 63
Quote:
Originally Posted by dan12345 View Post
Changing to the newest version of vizard, stopped the interesense from working... We still haven't rolled back to the previous version... Would be very happy for a quick fix!!

Thanks,
dan
Did it also switch the primary ports on your machine?
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  #6  
Old 07-28-2008, 03:46 PM
mjabon mjabon is offline
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Join Date: Jul 2007
Posts: 63
I'm concerned now about any future updates...can we not use them since clearly the new drivers are unstable on our system?
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  #7  
Old 07-29-2008, 10:51 AM
farshizzo farshizzo is offline
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Vizard does not automatically install any updates on your system, it is up to you to download and install them. If an older version of Vizard is working fine for you, then you can use it as long as you want.
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