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  #1  
Old 09-20-2013, 08:57 AM
williamchappell williamchappell is offline
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Join Date: Aug 2013
Posts: 11
Hey guys, I've tried the latest code, but still get the following error:

Code:
******************************************************************************
** Loading trackingtest.py
******************************************************************************
Loading File: lab.osgb
polhemus.dle             	Polhemus Extension
** NOTIFY: Connected to Unknown device over USB: 1 sensors detected
** ERROR: Failed to connect to a FasTrak: Device not found
** ERROR: Failed to create extension sensor with polhemus.dle
** Load Time: 2.60 seconds
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  #2  
Old 09-25-2013, 04:08 AM
williamchappell williamchappell is offline
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Join Date: Aug 2013
Posts: 11
Hey, I've been in contact with the guys at Polhemus, and they seem fairly confident that the issue isn't on their end.

Is there anything else I can try?

Thanks.
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  #3  
Old 09-27-2013, 11:40 AM
farshizzo farshizzo is offline
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Join Date: Mar 2003
Posts: 2,849
I believe the issue is that the newer Polhemus FasTrak drivers identify themselves as a different device, so our existing plugin is unable to detect them properly (hence the "Connected to unknown device" message). We've updated our plugin to support these newer models. Try downloading/installing the latest version of Vizard and see if it fixes the issue.
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  #4  
Old 09-27-2013, 11:41 AM
williamchappell williamchappell is offline
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Posts: 11
Thank you for your reply.

I will head into work tomorrow and give it a try!

Will.
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  #5  
Old 09-28-2013, 09:49 AM
williamchappell williamchappell is offline
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Posts: 11
Thank you! It works like a charm now
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