no that i think of it, the problem is maybe less related to vizact and more to the model i'm using. i mentioned vizact because there i can see more clearily what's happening and it's where i spend my last hopes of solving the problem by myself. but i get the same behavior while navigating with the mouse. the model i have is a valid collada model and the normals are ok. i don't have the bounce back effect if the collision surface is aligned along the x/z axes, which i find really strange...
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