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Thank you for pressing further--we had been using it in dual display mode and not in the horizontal display mode. The avatars now display properly.
A follow-up if I may:
We are regularly getting vertical lines in our V8 display both in mono and stereo modes (regluarly spaced across the length of both eye displays). Is there any chance that this may be a software issue? I am somewhat resigned to it being an issue with our V8 headset, but I thought I might ask if you have heard of this issue before. We are not calling up any special display options when loading and as I mentioned before it occurs in both mono and stereo modes. Any insights would be helpful--I really appreciate your help.
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