Hi Rocabado,
Hope all is well. We are just working thru a clean-up here with our support systems and from what we can tell, your support ended up happening in the WorldViz closed support ticket system for our customers with Support contracts (under
support@worldviz.com), and hopefully your questions have all been addressed?
Sorry for not answering earlier here, and thanks for being a Worldviz customer.
All best,
Matthias