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I'd suggest you either email us (support@worldviz.com) the model and we'll try exporting it to see if we replicate your crash, or hopefully we don't and could then transcribe the order in which we do the export process which works so you can try again.
Of course this might be a proprietary model which you'd rather not share, in which case what we could offer is to send you a simple model we have which exports correctly and you could start by trying to replicate that workflow.
Let us know.
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