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Hi theuberk.
I've attached a simple test file that exports correctly on this end, and an exported version of the file that runs correctly on this end. I've got a few things for you to do with them that should narrow things down a bit.
First, I'd like you to test the exported .IVE file in Vizard to see if it shows up correctly. If it does, then the top of the box will be labeled "Top", the sides will be labeled "Side" and the base will be labeled "Base." I've attached an image of what the model looks like from a couple angles.
If it fails in Vizard, then your copy of Vizard has a problem reading the files.
If it runs correctly, then I'd like you to open the max file, export the model, then run your exported version in Vizard.
If this one fails to run, then the problem is with your copy of the exporter. If it succeeds, then there is something wrong with the main file you are trying to export.
Try these out and respond with the results when you are finished.
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