Hi Daryan,
I apologize for the delayed response. If you are under our Vizard support contract, I would highly recommend you to send questions to
support@worldviz.com to get our timely response within 24hrs. In the meantime, if you can provide me with the name of your institute or the registered account name, I would be happy to assist you from there. I will check with our Vizard exporters regarding your question.
Best,
Stanley