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Search: Posts Made By: mspusch
Forum: Vizard 08-25-2021, 10:07 AM
Replies: 1
Views: 1,612
Posted By mspusch
Hi JoeyB, I believe you got this solved with...

Hi JoeyB,

I believe you got this solved with some help from our engineers in the closed support forum - would you mind posting the solution here as well for other researchers to learn from?
...
Forum: Vizard 08-25-2021, 10:03 AM
Replies: 1
Views: 1,908
Posted By mspusch
Dear tianmoran, I believe you received...

Dear tianmoran,

I believe you received support for this question in the WorldViz Ticked Based support system for customers with support contracts, right?

Please let us know if this is still an...
Forum: Vizard 08-25-2021, 10:01 AM
Replies: 1
Views: 1,983
Posted By mspusch
Hi Roy, I believe this was addressed in the...

Hi Roy,

I believe this was addressed in the WorldViz closed support forum, and you got the answers you needed?

Please let me know if this is still an open issue at this point,

Thanks,
...
Forum: Vizard 08-25-2021, 09:58 AM
Replies: 1
Views: 1,597
Posted By mspusch
Dear Victor He, From what I have seen, your...

Dear Victor He,

From what I have seen, your support is being addressed currently in the WorldViz closed support forum - has this question been answered there or is this still a pending issue for...
Forum: Vizard 08-25-2021, 09:55 AM
Replies: 1
Views: 4,648
Posted By mspusch
Dear BezierSpline, Please update to the...

Dear BezierSpline,

Please update to the latest version of Vizard 7 and see if this fixes your issues.

thanks,

Matthias
Forum: Vizard 08-25-2021, 09:45 AM
Replies: 1
Views: 10,934
Posted By mspusch
Hi Rocabado, Hope all is well. We are just...

Hi Rocabado,

Hope all is well. We are just working thru a clean-up here with our support systems and from what we can tell, your support ended up happening in the WorldViz closed support ticket...
Forum: Vizard 08-25-2021, 09:44 AM
Replies: 1
Views: 10,620
Posted By mspusch
Hi Rocabado, Hope all is well. We are just...

Hi Rocabado,

Hope all is well. We are just working thru a clean-up here with our support systems and from what we can tell, your support ended up happening in the WorldViz closed support ticket...
Forum: Vizard 03-13-2014, 12:21 PM
Replies: 9
Views: 6,644
Posted By mspusch
Hi ptjt255, which license of Vizard are you...

Hi ptjt255,

which license of Vizard are you using / do you own?

If it's a Vizard LITE, there are some restrictions about what an executable can do and which modules can be included.

All...
Forum: Vizard 01-23-2014, 10:31 AM
Replies: 2
Views: 5,703
Posted By mspusch
3dme now has been discontinued as a commercial...

3dme now has been discontinued as a commercial product a long time ago.
please contact 'contact@worldviz.com' for detailed info, and also quickly describe what your goal is.
Forum: Vizard 07-24-2013, 09:07 PM
Replies: 4
Views: 15,400
Posted By mspusch
hi, this is an interesting question -- the LITE...

hi, this is an interesting question -- the LITE version allows to run in windowed mode with 800 x 600 resolution, and shows a logo in the corner - this was good enough for running an eMagin Z800 HMD...
Forum: Vizard 05-31-2013, 03:33 PM
Replies: 1
Views: 9,086
Posted By mspusch
worldviz will certainly offer packages with both,...

worldviz will certainly offer packages with both, the HMZ-T2 and the oculus rift.

currently the HMZ-T2 is not officially available in the USA, and Sony does not offer support / service in the USA...
Forum: Vizard 04-06-2013, 05:10 AM
Replies: 5
Views: 18,257
Posted By mspusch
Hi, for serious work, but not in the extreme...

Hi,

for serious work, but not in the extreme high end, we would recommend the

nVidia quadro 4000

series cards.

I reallize all professional quadro cards are not exactly on the cheap side...
Forum: Vizard 03-28-2013, 02:43 PM
Replies: 7
Views: 11,713
Posted By mspusch
from what you describe, it sound like the lag has...

from what you describe, it sound like the lag has to do with the tracking used.

i believe the IS900 is typically integrated directly with the nVis, how did you integrate this with your Sony HMD? ...
Forum: Vizard 02-13-2013, 10:14 AM
Replies: 5
Views: 8,325
Posted By mspusch
Dear Panagiotis, Thanks for your note --...

Dear Panagiotis,

Thanks for your note -- Worldviz has a support ticketing system for commercial support, where we target a 24h response rate.

This ticketing system is closed to the outside,...
Forum: Vizard 02-06-2013, 10:35 AM
Replies: 12
Views: 14,220
Posted By mspusch
I cannot answer this specific lag question - ...

I cannot answer this specific lag question -
have you tried your HMD yet with Track-IR?

from my tests (and that was with a version of Track IR a few years ago, and with a lower end HMD than the...
Forum: Plug-in development 11-26-2012, 11:41 AM
Replies: 1
Views: 16,453
Posted By mspusch
Hi Ralfie, The Worldviz Vizard software can...

Hi Ralfie,

The Worldviz Vizard software can certainly be used (and is being used) in a variety of business related applications.

it's not clear from your question what aspect of business use...
Forum: Plug-in development 10-05-2012, 02:29 PM
Replies: 5
Views: 23,387
Posted By mspusch
which glove do you use and which avatar model? ...

which glove do you use and which avatar model?

one way to do this is to use the glove with Motionbuilder (most glove companies provide a Motionbuilder plug-in) and then use Vizard Live Characters....
Forum: Precision Position Tracker (PPT) 06-16-2012, 07:10 PM
Replies: 1
Views: 13,343
Posted By mspusch
can you please send an email about it to...

can you please send an email about it to support@worldviz.com ?

someone will answer this forum post, but if you need a fast answer, i can send you the instructions if you send an email.

thanks
Forum: Vizard 06-16-2012, 01:48 PM
Replies: 1
Views: 6,274
Posted By mspusch
We at Worldviz have successfully used the Inertia...

We at Worldviz have successfully used the Inertia Cube 2+ or 3 for many years (but that requires a serial connector, any connection over USB always has a little bit of 'stutter' in there for head...
Forum: Vizard 05-25-2012, 08:47 PM
Replies: 4
Views: 7,975
Posted By mspusch
Hi Frank, Please email sales@worldviz.com...

Hi Frank,

Please email sales@worldviz.com about this -- there should be no problem to correct this.

All best,

Matthias
Forum: Precision Position Tracker (PPT) 08-12-2011, 04:27 AM
Replies: 3
Views: 11,339
Posted By mspusch
hi julia, all nvis HMDs are supported...

hi julia,

all nvis HMDs are supported natively in Vizard.

we have many customers who use either the sx60 or the sx111 successfully.

as you said, the sx111 has wider field of view but is...
Forum: Precision Position Tracker (PPT) 08-08-2011, 04:55 PM
Replies: 3
Views: 11,339
Posted By mspusch
hi there, the vizard side of the answer is...

hi there,

the vizard side of the answer is simple, Vizard pretty much supports all HMDs on the market, so no problems from the Vizard side.

as far as the HMD choice goes, it would be good if...
Forum: Vizard 04-11-2011, 04:38 AM
Replies: 1
Views: 5,447
Posted By mspusch
Hi Chapre, it's clearly not on of the...

Hi Chapre,

it's clearly not on of the line-intems to purchase less than the normal character bundle. the characters are created and sold as a combined product offering between different companies,...
Forum: Vizard 03-03-2011, 08:12 AM
Replies: 1
Views: 7,123
Posted By mspusch
are you using Vizard with this? also, did...

are you using Vizard with this?

also, did the eMagin HMD work at any time (i.e. show an image in the HMD)?
did you try to feed it the correct resolution of 800x600 with 60Hz?
Forum: Vizard 02-18-2011, 02:49 PM
Replies: 1
Views: 5,738
Posted By mspusch
Hi, the cluster mode only works with Vizard...

Hi, the cluster mode only works with Vizard Enterprise licensed on each of the cluster nodes, its' a feature that only Vizard Enterprise has and that cannot be compiled into an EXE.
Showing results 1 to 25 of 218

 
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