Load failed in COLLADA DOM Conversion
 

Dear all

I installed Vizard on a new computer. I receive the following error messages when I want to run my model.

Do you know how I can solve this problem? I looked at installed toolboxes in another machine that Vizard works fine and did not see any toolbox for import of .dae files. I have only numpy and scipy in addition to the ones that are included with Vizard (distribute, PIL, pip).

The only difference that I can think of is that I have not installed Google Sketchup on the problematic machine. Could it be the reason? Is there any other way instead of installing this application? Very many thanks.

Greetings
Amir

Do you have the latest version of Vizard on the machine that shows this error?
Did the model load without error in Vizard on another machine?

Hi,

Thanks for your reply. Yes, it is the latest version. And yes, the model loads without any error on another machine.

Cheers
Amir

What is the size of this model? Can you open it in Inspector? Is the Vizard version the same on the other machine?

Hello again,

The sizes are very small. I've attached one of the .dae's. I have to try the Inspector and the exact version on Monday. I'll write you again on Monday. Thanks again for your attention.

Greetings
Amir

Hi,

Just to give an update. I realised that the reason I couldn't run the code successfully was the location of the files. I moved the files to C:\ and the code ran successfully.

Thanks Jeff for your replies.

Regards
Amir