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jizh1000 10-16-2015 08:21 AM

An error occured when adjusting thresholds
1 Attachment(s)

I was trying to adjust the thresholds for one of the cameras, the a fatal error was prompted. A screenshot is attached. I tried to restart the PPT studio and also restart my computer but it didn't help. I am wondering how to solve the problem?


jizh1000 10-16-2015 11:04 AM

I have also tried to power cycle the Ethernet switch, but it is still not working.

Jeff 10-16-2015 11:31 AM

Close down PPT Studio and power cycle the switch. Wait for the cameras to show a connection in the DHCP server and then start up PPT Studio. If you're still having issues please contact us at for further assistance.

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