The memory could not be "read" error when starting Vizard 4
Hi.
I'm having some issues after I updated Vizard 4 from Beta to the latest version. Earlier today I launched Vizard 4 on a seldom used computer, and was greeted with a "Your beta licence has expired, please register" screen. I registered with a development key and everything worked fine. I ran an update check, followed the link, downloaded the latest version, installed it and was preparing to get on with my work when this happened: ----------------------------------------------------- Event Type: Information Event Source: Application Popup Event Category: None Event ID: 26 Date: 4/30/2012 Time: 4:31:54 PM User: N/A Computer: SR-01817 Description: Application popup: Vizard 4.0 Development (32-bit): Vizard.exe - Application Error : The instruction at "0x004092fc" referenced memory at "0x00000004". The memory could not be "read". Click on OK to terminate the program Click on CANCEL to debug the program ----------------------------------------------------- This happens every time I try to launch Vizard 4. Vizard 3 works fine. Reinstalling Vizard 4 did nothing. Clicking Cancel to debug does nothing. I'm currently checking the RAM and drivers and such to rule that out, but I wanted to check here as well to make sure there isn't something weird going on with Vizard. Is there a way to completely uninstall Vizard 4? When I reinstalled, it still said "Development" when I tried to run it, indicating that the licence information didn't get uninstalled. Is there a way to completely nuke the entire thing? |
Oh yeah, and the OS is Windows XP, latest service pack.
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After uninstalling Vizard 4, are there any files remaining in the installation folder (e.g. C:\Program Files\WorldViz\Vizard4)?
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Also, not sure this will help, but you can try deleting the Vizard 4 application data after uninstalling. For Windows XP, it should be located at C:\Documents and Settings\
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I removed any leftovers in Program Files when I uninstalled before, but I haven't tried getting rid of the application data. Will try that after this extremely long chkdsk process finishes. Thanks.
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Nope, that didn't work. After completely removing any and every reference to Vizard 4 (using Revo Uninstaller), even a fresh evaluation download installed as Vizard 4 Development and gave the exact same error. Vizard 4 just won't run on this computer.
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Update: This was probably not Vizard's fault, as the same error started popping up elsewhere. Chalked it up to a corrupt registry and wiped the machine clean. Thanks for the help though.
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