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aaThomas
04-24-2008, 08:09 AM
Hi,

Since today, the following problem occurs: When starting the tracking software on the PPT tracking PC, the program requests a security key: "The security key for this program currently stored on your system does not appear to be valid for this version of the program".

We didn't know we needed a key, nor does the help file give any suggestions. Do you have a solution?

Cheers, Thomas

farshizzo
04-24-2008, 10:37 AM
Was the hardware configuration modified on the computer? Either way, you will need to contact support@worldviz.com and they will provide you with a new key.