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  #1  
Old 02-13-2013, 10:14 AM
mspusch mspusch is offline
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Join Date: Feb 2003
Posts: 223
Dear Panagiotis,

Thanks for your note -- Worldviz has a support ticketing system for commercial support, where we target a 24h response rate.

This ticketing system is closed to the outside, i.e. your questions and your project is kept private. this is what most industrial / commercial customers use.

For getting access, you will need a valid Vizard support contract. If you have purchased one, you should have received the login data, otherwise please email support@worldviz.com .

As for this forum support, our support engineers do their best to keep up with support here, but as this is unpaid support, they do this after serving the commercial customers on the ticket based system.

All best,

Matthias
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  #2  
Old 02-15-2013, 09:51 AM
farshizzo farshizzo is offline
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Join Date: Mar 2003
Posts: 2,849
You should avoid using the node.bumpmap command. It is not documented and only exists for backwards compatibility. You will need to use GLSL shaders to make use of normal maps in Vizard.

The following thread contains a Vizard script for performing a parallax/bump effect:
http://forum.worldviz.com/showthread.php?t=1145
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