If you reboot the PPT machine then you should be using the following procedure.
1. Reboot the PPT host computer
2. Wait until the host computer has completely restarted, and the DHCP server software is running
3. Power cycle the PPT-H cameras
4. Wait at least 5 minutes for the PPT-H cameras to start, acquire network addresses, and prepare for capturing
5. Start up the PPT Studio software, and tracking should begin
Have you done it this way?
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